Cargo Claims
AMUR is the world’s leading service provider in the settlement of cargo claims, acting on behalf of marine & transit insurers, and companies that operate their own risk retention programs.
Whatever the style of cargo claim, we provide a prompt and tailored service for the unique needs of each client, irrespective of claims volume. We are proud to assist both well established and start-up insurers, together with any company that has an element of self-insurance or retained risk.
H&M Insurance
AMUR provides a 24/7/365 global casualty response division with teams in Singapore, China and South Africa providing specialist worldwide marine surveys and emergency response to major incidents including collisions, groundings and salvage cases. We provide strategic legal and nautical advice during emergencies and provide securities if necessary. VDR and AIS analysis and reporting is also available from our technical experts.
We also provide towage quotations and review contracts. We negotiate with authorities for releasing detained vessels and proactively manage major casualties as well as routine claims for H&M, liability, P&I and yacht insurers.
Commercial Property Insurance
We specialize in identifying and assessing specialized risks within corporate property that are linked to maritime transport, logistics, and warehousing. Leveraging our in-depth understanding of international trade processes and port operations, we accurately identify potential risk exposures across key stages—from cargo arrival and on-site storage to internal logistics.
We are committed to integrating our technical expertise in marine survey with the needs of corporate property risk management, delivering professional and independent risk improvement recommendations to both insurers and policyholders, thereby enhancing the loss prevention and risk mitigation standards for corporate assets.
Products Liability Insurance
In the field of product liability insurance risk assessment, we deliver technical services with unique professional expertise. We specialize in end-to-end risk diagnosis spanning from product design origins and production quality control to logistics transportation. Leveraging our profound engineering background and comprehensive understanding of global product safety regulations, we accurately identify systemic defects that could lead to product liability claims.
Crucially, drawing upon our extensive marine survey experience, we can precisely determine liability for product damage within complex supply chains—whether it stems from manufacturing defects or improper handling during logistics. This capability for precise liability tracing demonstrates our distinctive value in product liability insurance risk assessment, providing reliable underwriting foundations and risk control solutions for insurers.
Credit Insurance
& Accounts Receivable Collections
AMUR’s strength in credit insurance and receivables recovery lies in its balance of professionalism and efficiency. With deep expertise in insurance claims and risk control, the company thoroughly understands trade structures, contractual terms, and buyer credit profiles, enabling early intervention before default risks materialize. Supported by a global recovery network and familiarity with multi-jurisdictional procedures, AMUR integrates legal, negotiation, and insurance mechanisms to ensure compliant and effective debt recovery. Its strategy-driven approach emphasizes negotiation and communication, achieving optimal results while maintaining business relationships and securing timely fund recovery.
Salvage Handling
We possess not only a global team well-versed in cross-jurisdictional operations but, more critically, a unique composition that includes former P&I Club claims specialists, seasoned ex-seafarers, and transportation practitioners. This distinctive structure allows us to accurately uncover the full story behind every consignment of damaged cargo—from identifying the root cause of the loss, to assessing its residual value across different markets, and conducting efficient and professional negotiations with liable parties and their insurers. We specialize in transforming seemingly depreciated assets into maximized financial recoveries for our clients, leveraging professional channels and market insight to turn complex salvage challenges into tangible financial returns.