Cargo Claims
AMUR is the world’s leading service provider in the settlement of cargo claims, acting on behalf of marine & transit insurers, and companies that operate their own risk retention programs.
Whatever the style of cargo claim, we provide a prompt and tailored service for the unique needs of each client, irrespective of claims volume.
H&M Insurance
AMUR operates a 24/7/365 global casualty response division, dedicated to handling marine emergencies worldwide. Our expert teams conduct specialized surveys and provide rapid response to major incidents such as collisions, groundings, mechanical damages and salvage operations.
We deliver strategic legal and nautical guidance throughout emergencies. Our technical experts also offer VDR and AIS analysis and reporting to support investigations and claims.
Property Damage
With the deepening advancement of the Belt and Road Initiative, a significant number of Chinese enterprises are accelerating their overseas expansion and investment in building facilities abroad. Against this backdrop, our property adjusting team is dedicated to identifying and assessing the unique risks associated with the assets of Chinese enterprises overseas. Leveraging an extensive global survey network and a seasoned team of specialists, we have successfully conducted a wide range of corporate property damage surveys and adjustments across the world. Through swift, equitable, and professional services, we have garnered high recognition and ongoing support from major insurance giants in China.
Products Liability Survey
In the field of product liability insurance risk assessment, we deliver technical services with unique professional expertise. We specialize in end-to-end risk diagnosis spanning from product design origins and production quality control to logistics transportation. Leveraging our profound engineering background and comprehensive understanding of global product safety regulations, we accurately identify systemic defects that could lead to product liability claims.
Crucially, drawing upon our extensive marine survey experience, we can precisely determine liability for product damage within complex supply chains—whether it stems from manufacturing defects or improper handling during logistics. This capability for precise liability tracing demonstrates our distinctive value in product liability insurance risk assessment, providing reliable underwriting foundations and risk control solutions for insurers.
Credit Insurance & Receivables Recovery
AMUR’s core competitiveness in the fields of credit insurance and accounts receivable collection stems from its efficient global network and profound professional expertise. With years of extensive experience in insurance claims settlement and risk management, we are capable of accurately analyzing transaction structures, reviewing contract terms, and assessing buyer credit risks. Leveraging our global wide service network and deep understanding of multiple legal systems, we comprehensively employ legal, negotiation, and insurance tools to ensure compliant and efficient recovery of receivables.
Adhering to a strategy-driven, communication-first approach, we are committed to safeguarding the secure recovery of funds while also emphasizing the maintenance of long-term business relationships between clients and buyers, ultimately delivering win-win solutions for all parties involved.
Global Salvage Network
We provide professional global salvage disposal solutions for the Chinese insurance industry. Leveraging a service network across continents, we handle all categories of salvage swiftly and efficiently at the location of loss, with particularly extensive local experience in developing markets. We adhere to transparent and reasonable pricing, committed to maximizing recovery value for our clients. As a trusted partner, we empower Chinese insurance institutions to confidently manage global asset disposal in claims, optimizing loss costs and enhancing service capabilities.
